Aramex طالبين Logistics Operations Manager

Alaa Ali

Aramex طالبين Logistics Operations Manager

REPORTING LINE: Senior Supply Chain Manager

TEAM: Supply Chain

PURPOSE: Manage all warehousing activities efficiently and as per standards to meet SLAs and arrange for any shipping requirements

Aramex طالبين Logistics Operations Manager

Job Description:

* Develop strong customer relationships to ensure high levels of service/satisfaction.

* Design and map each customer‘s operation to meet the customer requirements and Aramex standard

* Attends customer’s meeting as required

* Set SLA’s for all new customers.

* Analyze all customer requests impacting both cost and operational workflow.

* Reporting any information that might impact company image and brand or functioning

* Set KPI’s and conduct annual review for direct reports

* Ensure training warehouse staff on customized logistics procedure and requirements for new customers.

* Recruit, train, develop and mentor direct and indirect reports.

* Ensure identifying direct reports training needs and propose training needed to HR.

* Assist and train personnel to use warehouse systems, DQMS and the processing of work orders.

* Facilitate the flow of information horizontally and vertically

* Ensures optimal warehouse performance.

* Manage, control and direct the warehouse team at all levels.

* Makes sure the warehouse performance is up to standard.

* Directly responsible for meeting customers’ SLAs

* Analyze dashboard to forecast trends.

* Adhere to company HSSE, compliance and sustainability corporate policies/processes

* Acts on all assigned outcomes of the quality audits

. • Adhere to all shipping and handling legislations

. • Ensure operation is run according to the cost budgets assigned

.• Makes sure WMS is updated on time and accurately and as per the procedures.

* Responsible for maintaining stock accuracy and integrity levels.

* Continuously reviews operations for opportunities of improvement and initiates needed actions

* Perform resource planning.

* Monitors capacity, productivity and performance dashboards/reports, analyze data for trends and/or spotting issues.

* Makes sure the warehouse operations run at optimal cost.

* Optimize the workflow process to minimize (any) extra cost

. • Controls indirect expenses including overtime and consumables.

* Helps the Supply Chain manager and team in projects costing and resource planning.

* Take all necessary measures to reduce cost without compromising quality and standards

Apply from here
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