Orange Business Services تطلب CRM Architect

Alaa Ali

Orange Business Services تطلب CRM Solution Architect (Based in UAE)

About us

We are making business life easier, every day and all around the world As a global IT and communications services provider, Orange Business Services helps companies collaborate more effectively, operate more efficiently and engage better with their customers – connecting their people, sites and machines securely and reliably. Through a unique combination of robust network and IT infrastructure, managed services and professional, reliable people, we do everything we can to offer an outstanding customer experience – helping to change business life for the better.

The Required CRM Solution Architect should have extensive experience in managing technical delivery using MS Dynamics Technology for Government, Telecommunication, and Enterprises entities. Areas of expertise include system architecture design, development, management, software and training.

Role Responsibilities 

▪ Delivery responsibilities: 

– Provide customer technical consultation and vision  

– Manage Overall CRM Solution Architecture 

– Manage Project Team from a technical project management perspective 

– Manage the CRM practice resources from Mentoring and Skills Enhancements prospective

– Manage Overall Technical Architecture for CRM related projects

– Manage Technical Time Estimations and technical tasks planning

– Provide technical consultation to the customer 

– Responsible for the systems integration design and development

 ▪ Pre-Sales responsibilities: 

– Might be responsible as well to provide Staffing plan and technical proposal writing for the sales opportunities 

– Provide solution technical architecture

– Design technical solution

– Conduct customer technical sessions

– Manage external systems integration design aspecs

– Manage technical time estimations and technical tasks planning

– Technologies Used: Dynamics 365 

– Bachelor degree in Computer Science or any related field

– Has 10+ years of work experience with CRM solutions

– Willing to work on a longterm project in UAE

– Fluency in English language
▪ Technical Expertise
– Operating Systems: Windows, Linux

– Programming Languages: C#, T-SQL, JavaScript

– Technologies: Dynamics CRM
▪ Required knowledge areas and/or Certifications    
– Azure Cloud

– Microsoft Dynamics CRM Customization and Configurations

– Microsoft CRM Customization & Configurations (MCP)

Seniority levelMid-Senior level

Employment typeFull-time

Job functionInformation TechnologyEngineering

IndustriesInformation Technology and ServicesTelecommunicationsComputer Networking

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