Palm Hills Developments طالبين مدير تسويق رقمي (Digital Moderation Manager )

Palm Hills Developments طالبين مدير تسويق رقمي (Digital Moderation Manager )

Review and moderate all user-generated content and user profiles (either pre-, post- or reactive moderation) within forums, comments, images, videos and audio, liaising with the Legal and Community team where required.

Palm Hills Developments طالبين مدير تسويق رقمي (Digital Moderation Manager )

Manage the banned user process, and track and remove previously banned users.

Maintain the Moderation Guidelines and ensure they are up to date.

Service Community Admin accounts, processing emails and complaints, escalating when necessary.

Moderate communities located in social networking sites including Facebook, Twitter, and other similar social media platforms, adapting methodology where appropriate.

Produce reports on relevant moderation statistics, issues and outcomes.

Regularly feedback insights gained from community moderation into the Social Media team.

Palm Hills Developments طالبين مدير تسويق رقمي (Digital Moderation Manager )
Palm Hills Developments طالبين مدير تسويق رقمي (Digital Moderation Manager )

Monitor all industry and company information and news to anticipate potential issues.

Help in extracting leads from the social media platforms and ensure cleansing data before transfer to the sales team.

Responsible of all moderation on the PHD social media platforms, respond to customers and open CRM TKT’s to concerned team when needed.

Gather customers feedback and report global issues to concerned teams.

Gather reports on the PHD SM posts engagement and advice with the ways to increase engagement.

Palm Hills Developments طالبين مدير تسويق رقمي (Digital Moderation Manager )

Education:

Bachelor Degree .

Work Experience:

5 – 8 years of relevant experience .

مستوى الأقدميةمستوى متوسط الأقدمية

نوع الوظيفةدوام كامل

المهام الوظيفيةخدمة العملاء

المجالاتالعقارات

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