Vodafone طالبين Applications Operations Engineer

Alaa Ali

Vodafone طالبين Applications Operations Engineer

ROLE PURPOSE: To operate and provide a second line support service to the Vodafone Hosted Services platform on the infrastructure and the Systems level to meet the expected availability and performance.

Key
Accountabilities

  • Manage the VOIS applications.
  • Ensure to meet the systems availability for all the applications excluding planned outage.
  • Follow-up on the daily health checks and fix problems once they appear on a server.
  • Insure to solve assigned Trouble Tickets (TTS) for the supported systems within SLA.
  • Clear notification for any production problems – IR report
  • Escalate and communicate raised issues from VOIS customers to the 3rd line of support.
  • Keep up to date with the new product versions and new releases.
  • Transfer the knowledge to the Team members.
  • Transfer the knowledge to the new comers in the second line support team.
  • Ensure to use the pre production environment for testing activities before launching a new service.
  • Ensure to maintain the preproduction environment similar to the production platform.
  • Manage installing and upgrading software. This includes the deployment of new shipments
  • Manage Backup of VMs and follow up on the health of backup taken for the systems.
  • Maintain the configuration management DB to reflect the actual status on the hosting platform.
  • Document and Keep track for all the changes requests and updates on the platform.
Vodafone طالبين Applications Operations Engineer
Vodafone طالبين Applications Operations Engineer

Vodafone طالبين Applications Operations Engineer

Education

BSC in Engineering or Computer Science

Work Experience

Minimum 6 years IT working experience 4 of which in backend systems.

Technical Skills

Strong experience in Linux Red Hat 5 or 6 administrations is mandatory. Red Hat Certified Engineer (RHCE) certificate is mandatory.
Certified in Apache, MySQL, and OpenLDAP administration is mandatory.
VMware Certified Advanced Professional (VCAP) certificate: the VCAP5-DCA exam for the Datacenter Administration track is mandatory.
Administration of Symantec NetBackup.
Oracle DB application administration is optional.
Experience in Microsoft SQL server administration is a plus.
Experience in Java is a plus.
.net Core app.
Angular.
React.
Mongo.
Docker.
Windows IIS.
Node JS.
Nginx.

Apply from here
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